Ewan Ferlie is Professor of Public Services Management at King's Business School, King's College London. Louise FitzGerald was most recently Visiting Professor at Manchester Business School and the Saïd Business School. Gerry McGivern is Professor of Public Services Management and Organisation at King's Business School, King's College London. Sue Dopson is Deputy Dean for People and Equity, Diversity and Inclusion, and Professor of Organisational Behaviour at the University of Oxford. Chris Bennett is an independent research psychologist.