Chris Robinson is a stern owner of a candy empire who sees Christmas as a distraction from productivity. But when he cancels the holiday break for his employees, the Department of Wonder loses its patience.

A strange letter arrives: to save the Christmas spirit, Chris must complete a series of tasks. He refuses - but a feisty, magical elf quickly changes his plans.

Ahead of him lie elf-issued challenges, reunions with old friends, and wishes waiting to come true.