Andrew O'Keeffe has worked in senior roles with IBM, Cable & Wireless Optus, SKM and Hewitt Associates. Early in his career he worked in industrial relations in the mining and manufacturing industries. He is an associate of three of Australia's leading business schools and author of the celebrated novel The Boss. Andrew grew up in Broken Hill, Australia, studied economics and industrial relations at The University of Sydney and consults in the human dimension of organisations through his consulting firm, Hardwired Humans.