Saransh works at a life insurance company, as part of the Special Projects Group (SPG). Their current project is top-secret: the development of an Artificial Intelligence system that will leave 552 branch-level employees redundant overnight. Because of site-specific customizations, however, the system needs to collect information from the company's various branches. Thus, begins a cycle in which Saransh travels across the country, interviewing the very people that his machine will replace soon. Meanwhile, his conscientious ex-journalist girlfriend Jyoti repeatedly questions Saransh's complicity in the impending destruction of hundreds of lives.

The Machine is Learning is a novel about twenty-first-century workplaces, love and the impact of technology in all of our lives. It interrogates a world order that accommodates guilt but offers no truly ethical course correction.