He is driving me crazy! Why is she acting this way? I just can't deal what that person anymore! How do you handle a student, coworker, or family member whose rude, withdrawn, or challenging behavior leaves you feeling hurt, frustrated, or even angry? Before you blow up or walk away, education leader Allyson Apsey suggests gaining a little perspective into the motivation behind that behavior. In Through the Lens of Serendipity, Allyson examines how our basic needs motivate all behavior. Through personal, relatable stories, Allyson shares practical ideas for responding to and connecting with people in ways that empower them to meet their needs in a healthy, positive manner. You also learn what it means to HANDLE yourself and others with care-with the ultimate goal of bringing out the best in everyone. As you read Through the Lens of Serendipity you'll be equipped to. . . Better understand yourself and the people around you. Look past the surface to find the heart of someone's story. Seek out the good in others-even those that frustrate you most. Understand the long-term impact of childhood trauma. Respond to others' needs with compassion and hope. "Through the Lens of Serendipity is an eclectic blend of inspiration, research, and practical strategies that will help you be a more caring and consistent version of your best self." -Brad Gustafson, national distinguished principal and author of Reclaiming Our Calling "If you are looking for a book that will make you and those around you better and make the world a better place, this is a great read." -George Couros, author of Innovator's Mindset "This book will have you intentionally pausing and building empathy for people you see every single day." -Ben Gilpin, Warner Elementary principal, Western School District, Michigan